Privacy Policy
Effective Date: August 17, 2026
VIBES LAWN-CARE SERVICES LLC (“VIBES,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request an estimate, communicate with us, or use our lawn-care and landscaping services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Phone number
- Email address
- Mailing or service address
- Property information
- Information submitted through estimate or contact forms
- Service preferences and project details
- Communications you have with VIBES
- Payment or billing information when necessary to process services
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
VIBES may use collected information to:
- Provide lawn-care, landscaping, and related services
- Respond to inquiries and requests for estimates
- Schedule appointments and services
- Communicate with customers about projects, appointments, and account information
- Process payments and billing
- Improve our services, website, and customer experience
- Send service-related communications
- Send promotional or marketing communications when permitted by law
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable laws and legal obligations
We do not sell your personal information as part of our ordinary business operations.
3. Text Messages and Phone Communications
If you provide your phone number, VIBES may contact you by phone call or text message regarding estimates, appointments, services, projects, or other communications related to your relationship with us.
Where required by law, we will obtain appropriate consent before sending marketing text messages.
You may opt out of marketing text messages by following the instructions provided in the message or contacting us directly. Opting out of marketing communications does not necessarily prevent us from sending important service-related communications.
4. Email Communications
If you provide your email address, we may use it to communicate with you about estimates, appointments, invoices, projects, customer service, and other matters related to our services.
If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe instructions included in the email.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, understand website traffic, remember preferences, and improve the user experience.
Third-party services used on our website may also use cookies or similar technologies for analytics, advertising, or other purposes.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. How We Share Information
We may share personal information when reasonably necessary to operate our business, including with:
- Service providers who assist us with website hosting, scheduling, payments, communications, marketing, or business operations
- Professional advisors such as accountants, attorneys, or insurance providers
- Government authorities when required by law
- Courts or other parties when necessary to protect our legal rights
- A successor or acquiring company in connection with a merger, sale, reorganization, or similar business transaction
We expect service providers that handle personal information on our behalf to use that information only for authorized business purposes.
7. Payment Information
When payments are processed through a third-party payment provider, your payment information may be collected and processed directly by that provider. VIBES may receive information necessary to confirm and manage your payment or account but may not directly store complete payment-card information.
Third-party payment providers maintain their own privacy policies and terms.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, including social media platforms, payment services, scheduling services, or other websites.
VIBES is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
11. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Request information about how your personal information is used or shared
To make a privacy-related request, please contact VIBES using the contact information provided below.
We may need to verify your identity before completing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the “Effective Date” at the top of this policy. Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact:
VIBES LAWN-CARE SERVICES LLC
Nampa, Idaho
Email: service\@vibeslawncare.com
Phone: 208-207-5026
Website: www.vibeslawncare.com
VIBES LAWN-CARE SERVICES LLC is committed to providing professional lawn-care and landscaping services while treating your personal information with care and respect.
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